Legal

Meta User Data Deletion Instructions

Anica Foods LLP (trading as Indian Shroom Company) · Document Reference AFLLP/LEG/POL/2026-DEL1.0 · Effective September 2026

Operating Entity (Data Fiduciary): Anica Foods LLP (trading as “Indian Shroom Company”) · GSTIN 36ABWFA3372N1ZP · IEC ABWFA3372N · FSSAI 30260616124921326

Corporate Headquarters: Hyderabad, Telangana – 500034, Republic of India

Interlocking Parent Document: AFLLP Corporate Privacy, Information Governance & Data Shield Policy V2.0 (AFLLP/LEG/POL/2026-V2.0)

Scope of Meta Integrations: WhatsApp Business Platform / Cloud API, Facebook Page / Login, Instagram Direct, and Meta Lead Ads

Section 1: Purpose & Regulatory Scope

To facilitate seamless international Business-to-Business (B2B) communication, automated catalog browsing, request-for-quotation (RFQ) routing, customer support, and commercial dispatch notifications, Anica Foods LLP (“AFLLP”) integrates with Meta Platforms, Inc. (“Meta”) technologies, including the WhatsApp Business Platform / Cloud API, Facebook Pages, Instagram Messaging, and Meta Lead Ads. This Notice provides explicit, step-by-step instructions on how users can request and obtain the permanent deletion of their personal and interaction data collected through any AFLLP Meta Platform application.

1.1 Interlocking Compliance Structure: This document interlocks directly with and is subordinated to AFLLP’s master policy: Corporate Privacy, Information Governance & Data Shield Policy V2.0 (Document Reference: AFLLP/LEG/POL/2026-V2.0).

Section 2: Categories of Meta Platform Data Processed

2.1 Inventory of Ingested Meta Data: AFLLP strictly limits data processing to what is objectively necessary for commercial B2B engagement. When you interact with AFLLP through Meta Platform services, the following categories of data may be received, processed, and stored:

  • WhatsApp Business Platform / Cloud API Data: your registered mobile phone number, WhatsApp profile display name, profile status/bio (if public), inbound chat messages, technical product inquiries, sample requests, and delivery notification status timestamps;
  • Facebook & Instagram Social Integration Data: your App-Scoped User ID (ASUID) assigned by Meta, public username, profile URL, inbound direct messages (DMs), user comments on AFLLP public posts, and business email address (where voluntarily authorized via Facebook Login authentication dialogs);
  • Meta Lead Generation Ad Data: corporate entity name, contact person name, authorized business email address, professional telephone number, country of destination, commodity category of interest, and volume specifications submitted via Meta Lead Forms;
  • Technical Webhook & Interaction Metadata: interaction timestamps, webhook payload transaction IDs, automated message status receipts (sent, delivered, read), IP addresses, and diagnostic transmission logs.

Section 3: Step-by-Step Data Deletion Instructions

You have two distinct mechanisms to purge your data: (1) In-App App Removal directly within your personal Meta/Facebook/Instagram account settings, and (2) a Direct Formal Written Deletion Request dispatched to AFLLP’s Corporate Grievance Officer via email at founder@indianshroom.com using the mandatory identification template provided below.

Method 1: In-App Removal via Your Meta Account Settings (Platform Path)

3.1 Native Facebook Application Removal: You may immediately disconnect our application and revoke AFLLP’s access to your Meta account data directly through Meta’s native interface:

  1. Log in to your Facebook profile on a desktop browser or mobile application;
  2. Click your profile icon in the top right corner and navigate to: Settings & Privacy > Settings;
  3. In the left-hand navigation sidebar, locate and select: Apps and Websites;
  4. Locate “Indian Shroom Company” or “Anica Foods LLP” in your list of connected applications;
  5. Click the Remove button adjacent to our application;
  6. A confirmation dialog will appear. Check the optional box to request that Facebook delete all historical posts, videos, or events published on your behalf (if applicable);
  7. Click Remove to confirm. This action immediately invalidates our API access tokens and ceases further data synchronization.

3.2 Native Instagram Application Removal: If you engaged with AFLLP via Instagram Direct or linked business integrations:

  1. Open the Instagram application and navigate to your Profile > Settings & Privacy;
  2. Scroll down to the “Your app and media” section and tap: Website Permissions > Apps and Websites;
  3. Under the Active tab, select “Indian Shroom Company” / “Anica Foods LLP” and tap Remove.

3.3 WhatsApp Thread Termination & Database Purge: If you engaged with AFLLP via WhatsApp Business Cloud API:

  1. Open the WhatsApp chat thread with Indian Shroom Company (+91 63047 48642);
  2. Tap the contact header to view Business Info;
  3. Scroll to the bottom and tap: Clear Chat and Block Business;
  4. While blocking stops further messaging, to ensure that historical conversation transcripts and telephone numbers stored on AFLLP’s secure database are permanently purged, you must proceed to Method 2 below.

Method 2: Direct Formal Written Deletion Request

To prevent commercial sabotage, unauthorized cancellation of active corporate orders, or fraudulent impersonation of business accounts, all direct deletion requests must be submitted in writing via email from the authorized email address associated with your commercial interaction.

3.5 Official Submission Channel — Mandatory Direct Deletion Intake Coordinates:

  • Recipient: Corporate Grievance & Data Protection Officer
  • Official Email: founder@indianshroom.com
  • Mandatory Subject Line: META DATA DELETION REQUEST – [Insert Your Name / Company Name]

Mandatory Identification & Verification Template

To ensure prompt processing, please copy, populate, and transmit the following structured template in your deletion request email:

Applicant Full Legal Name[Insert Full Name of Individual Submitting Request]
Commercial Entity / Company[Insert Legal Company Name, if acting on behalf of a business]
Registered Contact Email[Insert email address used during Meta interaction / Lead Form]
WhatsApp Phone Number[Insert complete phone number with Country Code, e.g., +1… or +91…]
Meta User ID / Profile URL[Insert Facebook/Instagram User ID or Profile URL, if known]
Specific Meta Service Utilized[Select: WhatsApp Business API / Facebook Lead Form / Instagram DM]
Explicit Deletion Statement“I hereby formally request that Anica Foods LLP permanently delete all personal data, contact records, and conversation histories associated with my Meta platform interaction.”

Section 4: Verification, Unique Tracking ID & Resolution SLA

4.1 Identity Verification Safeguards: Due to the critical commercial and export nature of AFLLP’s agricultural trade, AFLLP takes rigorous precautions against malicious or fraudulent deletion requests. Upon receiving your email, AFLLP may initiate reasonable identity verification steps (such as sending a verification one-time code to the registered WhatsApp number or requesting corporate authorization credentials) before executing the deletion.

4.2 Issuance of Unique Deletion Tracking ID: Within three (3) business days of receiving a valid deletion request, AFLLP’s Grievance Officer will issue a formal written acknowledgement containing a system-generated Unique Deletion Tracking ID (formatted as: AF-DEL-[YYYY]-[XXXX]). This tracking code serves as your official reference for monitoring the progress and statutory resolution of your request.

4.3 Thirty-Day Statutory Resolution SLA: Pursuant to Section A18 of the AFLLP Privacy Policy V2.0 and the Digital Personal Data Protection Rules, 2025, AFLLP shall complete the processing and permanent erasure of eligible data within thirty (30) calendar days from the date of identity verification.

4.4 Written Confirmation of Erasure: Upon successful completion of the deletion process, AFLLP shall issue a formal written “Confirmation of Data Erasure” to your registered email, referencing your Unique Deletion Tracking ID and certifying that all eligible digital records have been permanently eradicated or irreversibly anonymized.

Section 5: Two-Tier Deletion Framework & Statutory Retention Overrides

Pursuant to Section 12 of the DPDP Act 2023, GDPR Article 17(3)(b), and Clause A10 of AFLLP Privacy Policy V2.0, the right to erasure does not apply where data retention is mandatory under applicable trade, tax, customs, or food safety laws. Transient marketing and chat logs are deleted within 30 days, while commercial export records are retained for statutory periods.

5.1 Harmonized Two-Tier Architecture: AFLLP operates a clear, legally grounded Two-Tier Deletion Architecture to reconcile consumer data rights with non-derogable Indian and international trade laws:

Tier LevelData Classification & ScopeAction & Retention Mandate
Tier 1: Eligible for Immediate DeletionWhatsApp Business chat transcripts; inbound social direct messages & comments; Meta Lead Ad raw submission payloads; profile display names & social handles; unconverted inquiry records & catalog views; marketing distribution subscriptionsPermanently erased within thirty (30) calendar days. Overwritten across operational servers, workflow caches, and CRM systems. Encrypted backups purged per rotation schedule.
Tier 2A: Customs & Foreign Trade OverridesProforma & commercial invoices; export shipping bills & bills of lading (BL); Certificates of Origin & Phytosanitary records; Form SDF / EDPMS export realization data; port clearance & container packing listsMandatory retention for 7 years pursuant to Section 156 of the Customs Act, 1962 and DGFT Foreign Trade Policy directives. Isolated in encrypted compliance archive.
Tier 2B: Taxation & Financial OverridesBank account wire remittance records; GST tax invoices & electronic vouchers; books of accounts & ledger balances; statutory audit records & tax returnsMandatory retention for 8 years pursuant to Section 44AA of the Income Tax Act, 1961, CGST Act, 2017, and RBI Master Directions on Export Remittances.
Tier 2C: Food Safety & Audit TraceabilityBatch/lot farm traceability dossiers; ISO 19011 second-party audit scorecards; laboratory COA test reports & pesticide logs; customer complaints & product recall logsMandatory retention for 7 years under the Food Safety and Standards Act, 2006 (FSSAI) and APEDA export traceability guidelines to defend food integrity.

5.2 Segregation & Legal Hold Archive: Where a user who has completed commercial export trades submits a deletion request, AFLLP executes Tier 1 deletion immediately, while Tier 2 records are strictly segregated. All Tier 2 records are revoked from daily marketing and operational access, placed into an encrypted “Legal & Regulatory Hold Archive”, and retained solely for defense against statutory tax, customs, or food-safety inspections. Upon expiry of the statutory retention period, all Tier 2 records are permanently destroyed or irreversibly anonymized pursuant to Clause A10 of Privacy Policy V2.0.

Section 6: Commercial Consequences of Data Erasure

6.1 Trade Suspension Notice: Because AFLLP operates strictly in commercial B2B agribusiness and enforces mandatory Know-Your-Customer (KYC) due diligence as an absolute condition precedent to trade (Clause B3.1 of Privacy Policy V2.0), users must acknowledge the following commercial consequences:

  • Cessation of Inquiries: permanent deletion of your contact coordinates will terminate any active quotation generation, customized price negotiation, or product sampling process;
  • Suspension of Vendor/Buyer Onboarding: if your enterprise is currently undergoing KYC onboarding, supplier evaluation, or an ISO 19011 second-party audit, deletion of authorized signatory data will immediately halt the evaluation and disqualify the entity from AFLLP’s active supplier/buyer registry;
  • Loss of Historical Highlights: you will forfeit access to any code-indexed quality dossiers, farm-to-freight traceability highlights, or crop calendar insights previously shared under your Unique Entity Identifier (UEID);
  • Inability to Retrieve Past Quotes: AFLLP cannot reconstruct deleted conversation histories or informal quotation terms once purged from our Meta Cloud API logs.

Section 7: Corporate Grievance Officer & Contact for Data Questions

7.1 Designated Authority: In strict compliance with Section 8(9) and Section 13 of the Digital Personal Data Protection Act, 2023, Rule 5(9) of the SPDI Rules, and Meta Developer Platform Policies, AFLLP has officially designated a Corporate Grievance & Data Protection Officer authorized to resolve all data deletion and privacy matters:

Corporate Grievance OfficerMr. Cassian Mario John, Designated Partner
Operating Corporate EntityAnica Foods LLP (Export Brand: “Indian Shroom Company”)
Principal Place of BusinessHyderabad, Telangana – 500034, Republic of India
Direct Compliance Emailfounder@indianshroom.com (Subject: “META DATA DELETION REQUEST”)
Official Telephone / WhatsApp+91 63047 48642 (Commercial Desk & Technical Support)

7.2 Regulatory Escalation Mechanisms: If an applicant is not satisfied with the determination of the Grievance Officer, or if AFLLP fails to resolve a valid deletion request within thirty (30) days, the applicant has the statutory right to lodge a formal complaint with the Data Protection Board of India under Section 13(3) of the DPDP Act 2023. European Union and United Kingdom residents may complain to their competent national supervisory authority under GDPR Article 77.

Section 8: Governing Law, Jurisdiction & Policy Adoption

This Notice is formally adopted and issued by resolution of the Designated Partners of Anica Foods LLP, Hyderabad, Telangana, Republic of India. Date of formal adoption: September 2026. Status: Active Public Regulatory Policy. This document is governed by the laws of India and interlocks with the dispute-resolution provisions of the AFLLP Corporate Privacy, Information Governance & Data Shield Policy V2.0.